Tools: A guide on handy website features

In today’s world, businesses are constantly looking for ways to add value to their customers. One way to do this is by creating tools or computations that can provide value to customers. These tools can help customers navigate complex situations and make better decisions. They can also improve trust between businesses and their customers.

Tools and computations can take many forms. They can be spreadsheets, calculators, data visualizations, or even simple web applications. Whatever form they take, the goal is always the same: to provide value to customers.

One advantage of these tools is that they can be created relatively easily. Many businesses already have spreadsheets or other computations that they use internally. These can often be repurposed and turned into more user-friendly applications for customers.

For example, a financial advisor might have a complex spreadsheet that they use to calculate retirement savings. This spreadsheet could be turned into a web application that allows customers to input their own data and get personalized retirement savings projections. This tool would provide value to customers by helping them make better retirement planning decisions.

Another advantage of these tools is that they can help build trust between businesses and their customers. When customers see that a business has created a tool that is designed to help them, they are more likely to trust that business. This can lead to increased loyalty and repeat business.

For example, a real estate agent might create a tool that allows customers to see historical property values in a particular area. This tool would provide value to customers by helping them make more informed decisions about property purchases. It would also help build trust between the agent and the customer by demonstrating the agent’s expertise and commitment to helping the customer.

In conclusion, any tool or computation that a business creates can provide value to customers. These tools can take many forms and can be repurposed from existing internal computations. They help customers navigate complex situations and make better decisions, while also building trust between businesses and their customers. By creating these tools, businesses can improve the customer experience and increase loyalty and repeat business.